Telecom Field Technician (Project Management)

Telecom Technician

$26.43 - $ 30.84

As a Telecom Technician you execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction. Troubleshoot and resolve advanced technical issues, perform installations and upgrades, and maintain optimal system performance. Uphold safety standards, maintain vehicle readiness, and complete documentation accurately

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions—including high-speed internet, TV, phone, and security—to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You'll Do

As a Telecom Technician you execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction. Troubleshoot and resolve advanced technical issues, perform installations and upgrades, and maintain optimal system performance. Uphold safety standards, maintain vehicle readiness, and complete documentation accurately

Qualifications

You are required to have:

• Minimum of 5 years of experience with installation, repair, and disconnection of telecommunications services, such as high-speed internet, wired, wireless and telephone services.
• 5 or more years of experience operating test equipment
• Valid Class D Driver's License with acceptable driving record
• Power Limited Technician License
• Good analytical skills, troubleshooting, and problem solving skills
• Good communication and excellent customer service skills
• Ability to adapt and embrace new technology and products; work effectively with a wide variety of personalities

Bonus points if you have:

• AAS degree in Telecommunications or related

Your Schedule 

Monday-Friday, 8:00AM-4:30PM, plus on-call rotation which includes weekends -work days may vary with workload, and overtime as needed. 

Location 

Wabasso, MN

What You'll Bring

• Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers
• Education: High School Diploma Bachelor's or equivalent
• Experience: Five or more years of experience in installation, repairs, and disconnection telecommunications services, such as high speed internet, wired, wireless and telephone services.
• Knowledge of Operations:
  • Advanced understanding of telephone equipment, wiring, color code, test gear, installation and troubleshooting
  • Proficient in internet installation, test gear, and troubleshooting
  • Familiarity with fiber, copper, coax, and wireless platforms
• System Expertise:
  • Comprehensive understanding of advanced telecommunications and networking systems
  • Ability to adapt and work effectively with new technologies and products
• Technical Proficiency
  • Proficient in operating computers and related software
  • Skilled in handling and operating hand and power tools
  • Demonstrated fiber splicing expertise
• Licenses
  • Valid Class D Driver's License with a driver rating above "unacceptable"
  • Power Limited Technician License
• Customer Service Focus
  • Excellent customer service skills with the ability to educate and communicate effectively with customers
  • Calm and level-headed under service disruptions or outages, maintaining a professional demeanor

Your Schedule

Monday-Friday, 8:00AM-4:30PM

Your Location

Onsite - Wabasso, MN

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job—we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

• Competitive Pay: Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions. 
• Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family.
• Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)—because your success is our success.
• Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth.
• Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals.
• Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where  Arvig provides service — because staying connected matters. 

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

Drug test

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Technician - Combination (SS)