Superintendent - Ops Terminals (Dayton, OH) (Finance)
Position Description
The Operations Superintendent is a key member of terminal management team and is responsible for operational efficiency, productivity and safety of all assigned daily operations and customer service at the Dayton Liquid Storage Terminal. This includes basic account management of all customers, liaison with supported customers, preparing for and managing audits, incident response and investigation and ensuring equipment and infrastructure are operational and performing within regulatory and industry standards.
• Responsible for maintaining a safe and efficient work place and a customer focused culture at all times.
• This position must be able to lead their workforce by example in all areas such as Safety, Kinder Morgan Values, Core Principles, Environmental Protection, Financial Responsibility and Attitude. Additionally responsible for training, developing and disciplining union laborers and Operations Supervisors in concert with the Company's vision and progressive discipline plans.
• Perform other duties as assigned by operations managers. Ensure work environment remains clean and safe at all times. Demonstrate excellent decision making ability and be able to perform well with little guidance.
• Maintain adherence to DOT, OSHA, PHMSA, and EPA regulations as well as various other guidelines, standards, and company operating procedures. Mandatory drug screening and background check upon hire. Weekend, night, and holiday work may be required.
• A successful candidate must be able to effectively perform the following key tasks:
• Manage inventory and operational efficiency of liquid storage tanks and associated inbound and outbound pipelines.
• Ensure the Operations Supervisors, Terminal Operators, and Customer Service employees have the proper training and tools to meet the requirements of their positions and comply with company policies/procedures to achieve zero injuries, zero employee preventable releases, and ensure efficient workforce utilization. Take action to prevent incidents by recommending improvements to equipment, systems and procedures.
• Openly and actively support the Company's Management Team initiatives and decisions with peers and subordinates.
• Be knowledgeable of and ensure compliance with company policies, procedures and regulatory requirements to ensure safe, efficient, and compliant facility operation. Perform tasks as directed by management and established procedures.
• Communicate sufficiently and professionally with all terminal employees to ensure appropriate individuals have the necessary information to meet the goals of the facility.
• Develop and implement processes and procedures to eliminate reoccurring daily operational issues including asset based and performance based issues.
• Participate in the hiring process for all hourly personnel.
• Manage internal and external audits for each supported customer.
• Schedule, track and supervise required training for all terminal personnel. Participate in the administering of the training programs and field spot evaluations of employees. Attend, schedule and lead meetings.
• Manage assigned operational budget areas in accordance with predetermined goals.
• Establish and maintain solid relationships with customers, carriers and KM Departments/employees by addressing their questions and concerns with speed and professionalism.
• Manage union workforce efficiently on specific daily tasks.
• Lead initiatives for improvement and efficiency with regards to area of responsibility. Make recommendations and serve as project lead for areas outside of immediate responsibility as required. Follow through on issues identified to ensure appropriate resolution.
• Communicate information clearly and concisely through wireless radios, telephone, email, handwritten messages, and in person.
• Serve as the Incident Commander for all incidents and accidents within the plant until properly relieved.
• Provide 100% customer satisfaction. Follow through on customer related issues to ensure complete customer satisfaction.
• Perform all other related job duties as assigned.
Position Requirements
Educational Requirements (minimal requirements and any additional education or training that would be helpful)
- High School Diploma
- Bachelors Degree preferred but not required.
• Minimum of five years of leadership / management experience in a dynamic environment.
• Exemplary communications skills - both oral and written.
• Proven ability to take initiative and lead subordinates to accomplish defined goals in a fast paced environment.
• The ability to work from decentralized instructions (written and verbal).
• Must be able to split time between industrial and office environments during daily operations. Ability to work quickly and make informed decisions independently and accurately under pressure.
- Ability to travel to cover at Indianapolis Terminal, when needed.
• Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers. Mandatory drug screen and background check upon hire.
Physical Demands:
•The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
