Learning Operations Partner (Finance)

What you will do

• Learning Program Measurement:
  
  • Design and deploy tools for tracking learning program feedback
  • Establish metrics to assess the effectiveness of learning programs for continuous improvement, rooted in industry best practices and evolving trends
  • Monitor, evaluate and communicate learning program measures of success in a timely manner to team members, stakeholders and leadership
• Reporting & Analytics:
  
  • Analyze data to identify trends, inconsistencies and more to inform and shape learning strategies through data storytelling
  • Run standard and custom reports on learning activity, participation, completion rates, learning hours and other key metrics as requested/needed
  • Lead multi-region learning initiatives, interacting with individual contributors and leaders
• Manage Learning Operations:
  
  • Design the LMS and learning governance strategy by defining program controls, processes and procedures
  • Manage learning systems user access
  • Program/enrollment administration
  • Drive continuous process optimization to enhance the overall learning experience
• Mandatory Training Management:
  
  • Lead internal consultation around MT inquiries and stakeholder management
  • Oversee the tracking of delinquencies to ensure compliance
  • Conduct analysis and gather evidence for the delivery of audit requests
• Global Learning Community:
  
  • Serve as the primary point of contact for the Global Learning Community
  • Lead community engagement by maintaining line-of-sight around needs of the community, fostering best practice sharing and driving visibility around industry trends
  • Planning and facilitation of monthly learning community meetings
• LMS Content Quality Assurance:
  
  • Establish and maintain the Workday Learning QA Checklist
  • Evaluate learning content for quality assurance, providing feedback and guidance on best practices as well as approval of content for the LMS production environment

What you bring

• 5 - 7 years of experience in a Learning & Development role focused on adult learning.
• Strong Technical Acumen: Possesses a strong aptitude for technology, with the ability to quickly master new software, systems, and digital tools to enhance efficiency and drive innovation.
• Strategic Thinking: Exhibits a forward-thinking mindset, skilled at identifying long-term opportunities and developing plans that align with overarching business goals.
• Critical & Analytical Thinking: Employs sharp analytical skills to deconstruct complex problems and draw logical, well-supported conclusions to guide decisions.
• Data-Driven Storytelling: Translates complex data sets and analytical findings into clear, compelling narratives that provide actionable insights and influence strategic decision-making.
• Innovative Problem-Solving: A resourceful and creative problem-solver who excels at identifying the root causes of challenges, developing and implementing effective solutions.
• Attention to Detail: Consistently delivers high-quality, accurate work by thoroughly reviewing and analyzing information, ensuring precision down to the smallest detail.
• Project Management: Demonstrates a proven ability to lead complex projects from inception to completion.
• Consultative Partnership: Acts as a trusted advisor by providing expert guidance, building consensus among diverse stakeholders, and influencing positive outcomes.
• Exceptional Interpersonal Skills: Builds and maintains strong, productive professional relationships at all levels through clear communication, active listening, and rapport.
• Effective Collaboration: Proactively fosters a spirit of partnership across teams and departments, leveraging diverse perspectives and working seamlessly with others to achieve shared goals.
• Execution in Dynamic Environments: Thrives in fast-paced, ambiguous, and matrixed organizations, demonstrating the agility and resilience to execute priorities and deliver results amidst constant change.

What could set you apart

• Bi-lingual skills in Spanish or Portuguese
• Instructional Design experience
• Demonstrated expertise with Articulate suite, Camtasia or other rapid authoring tools
• Workday Learning experience
• Percipio Learning Platform

#LI-SK1

#Hybrid