Library Specialist - MDD (Finance)

This is a front-line position, assisting patrons in the use of the library and its resources. This includes check-out and check-in of resources from the USFHL circulating and reserve collections, room reservations, and event support. Responsible, in conjunction with other USF Health Libraries staff, for processing and delivery of all resource sharing requests received and processed through ILLiad, OCLC Worldshare, UBorrow (Alma), and Docline. Point of contact for answering or referring questions regarding library services received through the Ask-a-Librarian service, telephone, and online chat. Will also be trained as a US Passport Application Acceptance Agent and assist with the Shimberg Library's Passport Application Acceptance Facility.Minimum Qualifications: This position requires a high school diploma and four years of experience in a customer service environment. Appropriate college coursework may substitute for the required experience.

Preferred Qualifications: Familiarity with integrated library systems used for loaning and returning library materials including reserve items (Circulation module) and processing interlibrary lending and borrowing requests from reciprocal and other collaborative arrangements. The position also requires familiarity with Web browsers (Used to access cloud-based USF systems, including the library catalog and similar databases to research citation information), Microsoft Office (Used for email, word processing, spreadsheets, etc.), and ILLiad (a resource sharing management software used to process incoming ILL and document delivery requests). Familiarity with websites and databases like MedlinePlus that cater to the non- medical professional.

Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.Library Services desk operations at the Shimberg Health Sciences Library or the Florida Blue Health Knowledge Exchange. Includes answering the phone and greeting visitors; aiding patrons in their use of library resources and technology; helping to troubleshoot online access problems; checking out and checking in circulating items, and reserving library spaces. Assists with maintenance and updates to patron lists, Access Services procedures, and library web pages.

Under the direction of the Manager of Library Operations (00002108), assist with all resource sharing, interlibrary loan, and document delivery requests. Includes confirming patron eligibility, determining billing status, researching/correcting citations using library database, confirming copyright clearance, completing some requests and properly routing others. Requires use of integrated library systems, resource sharing management software, library databases and catalog. Complex workflow requires significant attention to detail, and correspondence with patrons (faculty, staff, resident/fellow, and student) and/or staff at other libraries regarding their requests. Receive/process outgoing and incoming materials and notify patrons of availability.

May respond to patron questions/needs received via HealthLibServices@usf.edu , online chat, and Ask-A-Librarian. May refer some questions to other USFHL employees. Responds to or refers to all patron requests for information or assistance on retrieving information. May act as US Passport Application Acceptance Agent.

Primary or backup responsibility for one or more of the following: yearly copyright accounting, monitoring overdue/lost notifications, or maintaining the course reserve collection.

Other library clerical and operational support duties as needed or requested.