District Manager-Cont Conn (Finance)

Provides the supervision of contractor performance of approved Contractor Connection contractors in geographic district; serves as a liaison between contractors, client and Contractor Connection; assists with implementing expansion of Contractor Connection programs.

• Bachelor degree in business administration, management, construction or a related discipline; or an equivalent combination of education
• At least 5 years of progressive management experience.
• Familiar with residential and commercial construction, restoration means and methods.
• Ability to interpret contract terms and conditions.
• Basic construction estimating skills.
• Ability to inspect completed work and determine conformance with contract requirements and standard business practices.
• Ability to analyze and resolve problems while maintaining a spirit of cooperation and teamwork.
• Highly proficient computer skills, (Windows, Microsoft Word, Excel and working knowledge of property estimate software programs).
• Excellent communication skills (written, verbal and listening) and presentation skills.
• Good organizational and interpersonal skills.
• Demonstrated ability to manage multiple projects or contractors concurrently under minimal supervision.
• Tact and diplomacy.
• Strong relationship/leadership/team building skills.
• Strong time management abilities.
• Previous experience in the construction industry. Insurance property loss adjusting experience helpful.
• Will have frequent interaction with contractors and clients.
• Familiar with claims process.

• Provides overall supervision of contractor performance and work product in district.
• Monitors time frames for handling of assignments by each contractor.
• Provides data review, analysis and monthly reporting of individual contractor and district performance results.
• Performs in-person Quality Review Meetings with contractors to review performance measurements and address any areas of concern.
• Assists with resolution of disputes that arise between the insured, the insurer and the contractor; maintains and improves relationships with all team members.
• Facilitates responses to questions any party may have regarding district assignment activity, processes, procedures, etc.
• Assists with locating contractors for participation in Contractor Connection network.
• Performs site visit review and evaluation for new contractor applicants to confirm facility requirements, capabilities, etc.
• Schedules contractor staff training sessions for new and existing contractors where required.
• Assists all internal departments where required.
• Maintains overall knowledge of Contractor Connection business model.
• Upholds and projects the public image of the Company.
• Participates in special projects or performs duties in other areas as requested.
• Upholds the Crawford Code of Business Conduct and Ethics at all times.