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Samuel, Son & Co. (USA) Inc.

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Account Manager, Regional - Remote (Biotech)



Here are some of the great benefits that we offer:

  • Competitive salary 
  • Company paid health and dental benefits
  • Paid vacation 
  • 401K Plan with company match
  • Opportunity for career stability and growth
  • Tuition reimbursement program 

This is a  remote position, offering flexibility to work on the road as well as in your home office. While our company headquarters is based in Riverside, California, we are currently seeking applicants located in the Houston, TX or Dallas, TX area.

Responsibilities

  • Responsible for bringing together qualified, prospective accounts to Sierra management. 
  • Understanding fully, the prospective customer's requirements and making sure that they are a fit with current Sierra Aluminum manufacturing capabilities. 
  • Use acquired contacts to network various industries conducive to Sierra Aluminum marketing and sales strategies. 
  • Take ownership of the account. 
  • Provide written proposals for new and existing accounts. 
  • Establish all aspects of quoting, including pricing spreadsheets and engineering pre-sales. 
  • Work with Credit to establish terms and support Credit in collections. 
  • Update all customer contact information, address changes etc. through Data Entry Change Document (DECD) 
  • Initial process of all NCMD (rejection and credit reports) 
  • Inspect on-site, all rejections with or without QC. 
  • Provide all customer service support other than order entry and order status. 
  • Back up Customer Service as necessary. 
  • Collaborate with all departments at Sierra Aluminum with regards to customer relations. 
  • Stay proficient with market trends, technical advances and gathering Intel of our competition. 
  • Attend trade shows and other industry training events 
  • Support existing accounts with new technology to further solidify long-term relationships. 
  • Insure that current accounts are at the highest profitable margins and still maintain volume. 
  • Update quarterly, rolling, 4 quarter forecasts. 
  • Provide market surveys as requested for various equipment and services. (Large and small press surveys, finishing surveys, thermal improvement and commodity fabrication. 
  • Initiate and supervise customer plant tours at Sierra and joint calls at our customer's facilities. 
  • Confirm all new price increase notifications with customer. 
  • Keep production at 95%+ capacity with profitable long-term, high-volume accounts. 

Education 

  • BS/BA in business administration, sales or relevant field 

Qualifications

  • Proven working experience as a business development manager, sales executive, or a relevant role 
  • Proven sales track record 
  • Experience in customer support is a plus 
  • Market knowledge 
  • Communication and negotiation skills 
  • Ability to build rapport 
  • Time management and planning skills 

The annual base salary range for this position is $97,344 -$121,680. If you are hired, your annual base pay will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base pay range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued wage growth.

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