Golf Club, Assistant Golf Professional (Creative Design)
The Assistant Golf Professional plays a key role in delivering exceptional service to members and guests at IMG Academy Golf Club. This position supports the Head Golf Professional in the management of daily golf operations and supervision of the golf operations team.
Position Responsibilities
- Support the Head Golf Professional in all aspects of golf operations, including retail, instruction, tournament coordination, and member engagement
- Create a welcoming and professional experience for members and guests of the golf course
- Build and maintain strong relationships with members to encourage engagement in club programs and ensure high levels of guest satisfaction
- Collaborate with management and team members to support membership growth, retention efforts, and event participation
- Assist in the development and delivery of instructional programs for members and guests, including private lessons, clinics, and junior camps
- Oversee daily management of the golf cart fleet, ensuring proper usage, cleanliness, and maintenance
- Support monthly inventory processes, including stock counts and reporting
- Utilize point-of-sale systems and tee sheet software (Jonas preferred) for efficient check-in and booking operations
- Coordinate and execute all aspects of outside golf tournaments, ensuring a seamless and professional experience from planning through completion
- Supervise and support both inside and outside golf operations staff, promoting teamwork and exceptional guest service
- Other duties as assigned by management
Knowledge, Skills and Ability
- 1 – 3 years of experience in golf operations or related field
- Bachelor's degree in sports management, business or related field preferred
- Experience in golf instruction and training techniques
- Excellent communication and customer service skills
- Strong knowledge of golf rules, etiquette, and tournament operations
- Ability to multitask in a fast-paced organization
- Desire to work collaboratively with colleagues
- Excellent written and verbal communication skills
Physical Demands and Work Environment
- Ability to stand and walk for duration of shift
- Ability to lift, carry, move, push and pull equipment or boxes up to 40lbs
- Must be able to handle outdoor temperatures for a reasonable period of time
- Must be able to move around campus which includes gym, turf, fields, stairs, etc.
- Ability to work flexible hours to include nights, weekends and holidays is required
