Principal, Organizational Change Manager (Project Management)

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

The Organizational Change Management team plays a meaningful role in the success of major, enterprise transformations through the design and management of business enablement strategies that help people understand the what, why, how, and when (readiness) that increases their ability to adopt and sustain organizational changes. The Organizational Change Manager works with team members at all levels of our organization to co-create and manage strategic and tactical transformational efforts, including business operations and process optimization, technology systems implementation / optimization, organizational structure evolution, functional processes and practices, etc. This role partners with functional and program / project leadership and engages relevant stakeholder audiences to align on program vision and target outcomes.

As an Organizational Change Manager in Digital, you will strategize, develop, and deliver transformational change campaigns that contribute to the achievement of our Digital purpose, Together, we build a better digital F5. You will collaborate with other Digital team members, business leaders, subject matter experts, and functional team members throughout F5 in activities such as stakeholder identification / segmentation; change impact assessment; change / enablement roadmap development and implementation; stakeholder engagement planning and execution; communication planning and execution, education / training planning and delivery; change network engagement and mobilization; and qualitative and quantitative outcome metrics identification, monitoring, and reporting. 

The unique benefit and scope of this enterprise-wide role is the acceleration of delivering value at scale to realize F5's purpose, Together, we help each other thrive and guild a better digital world.

• Builds trusted partnerships within the business through consultative and collaborative efforts to ensure the efficient delivery & adoption of transformative organizational change.
• Translates industry best practices into actionable strategies, action plans, training materials, and content to bring about new mindsets and behaviors.
• Design and facilitate sessions that demonstrate knowledge of lean methods and design thinking, and a desire to stay on top of industry trends, emerging practices, and technologies.
• Applies standard change management methods, models, and tools to enable meaningful cultural, belief system, and behavioral shifts within the organization.
• Demonstrates emotional intelligence to understand the needs of the business, stakeholder groups, and sponsors; while facilitating activities such as Voice of Customer, Empathy Mapping, etc. to co-create transformational change programs.
• Applies expert, consultative, systems-thinking methods when working with key subject matter experts to co-create engagement strategies that demonstrate an understanding of business needs and desired outcomes.
• Plans and executes a scalable engagement framework that advances stakeholder awareness, understanding, and buy-in / adoption through communication of the right information, at the right altitude, at the right time, and to the right people.
• Delivers business value through qualitative and quantitative data-driven decision making that drives adoption and sustainability.
• Applies critical and strategic thinking to identify and understand organizational change challenges and potential risks and proactively defining risk management, mitigation, and recovery plans.
• Demonstrates a commitment to continuous learning and improvement by engaging program participants in post-launch retrospectives to create and lead refinement of how we define and deploy our people, processes, and tools in transformational change efforts.

The job description is intended to be a general representation of this position. However, transformation is a dynamic space! The description may not be all-inclusive, and responsibilities and requirements may evolve to fit the organizational needs.

Knowledge, Skills, and Abilities 

• Proficiency in change methodologies and applying them to drive business value (i.e. Prosci ADKAR or other organizational change frameworks)
• Expertise in designing complex, cross-functional change programs that use multiple engagement and enablement methods, communication channels, and behavioral change techniques to inspire perceptions and behaviors that support the change.
• Proficiency in design thinking facilitation techniques that align key stakeholders on vision, strategy, and business outcomes.
• Agility in navigating ambiguous and fast-changes situations and devise appropriate, creative solutions with the end in mind. 
• Expertise in effective written, verbal, and presentation communications that are appropriate for various audiences including executives.
• Proficiency in pro-active critical thinking to identify key information, analyze for root cause, and develop scalable and practical people-centric solutions.
• Experience working in technology companies and the interplay between technical and operational teams.

Qualifications

• Minimum of 8 years of related experience and a Bachelor's degree in a related field OR minimum of 6 years of related experience and a Master's degree in a related field.
• Excellent skill in using MS Excel, PowerPoint, Outlook, and Word.
• Experience using Smartsheet is a plus.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $144,712.00 - $217,068.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.