Operations Advisor, Enterprise Print & Distribution - Express Scripts (Finance)
POSITION SUMMARY
The Operations Advisor is the primary liaison between the business, technology, operations partner and our third-party partner. The Operations Advisor will conduct a weekly call with our third-party partner on the progress and status of these requests. The Operations Advisor will educate internal team members in the process of submitting a request for communication work and procurement requests for funding. The Operations Advisor may also get engaged in other cross functional projects as needed.
Candidates who reside within 50 miles of the following locations will be required to work in person 3 days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ.
Primary Functions
- Monitor Intakes that require support from our third-party partners.
- Ensure inputs are accurate, complete and entered into system of record.
- Gather communication setup requirements from various functional teams within CIGNA USE.
- Manage and report on project status and timelines.
- Conduct research and analysis to identify issues and resolve them with business & technology partners.
- Identify and implement process improvements and develop tools to complete deliverables in an accurate and efficient manner.
Key Qualifications
- Bachelor's degree preferred.
- 5+ years relevant project/program management experience.
- Experience within Enterprise Print & Distribution required.
- Moderate SQL skills or familiarity preferred.
- High level of confidence and enthusiasm to learn new processes and systems
- Excellent communication skills with the ability to speak with technical and non-technical audiences interchangeably.
- Demonstrated self-initiative and independently manage campaign execution from ideation to implementation.
- Strong analytical, planning, problem identification and resolution skills required.
- Proven ability to plan for and integrate multiple tasks concurrently as well as work independently.
- Ability to work in a fast-paced environment, handling multiple priorities.
- Ability to influence others.
- Ability to build strong relationships with peers across the organization.
- Proficient PC skills including Microsoft Office (Excel, Word, PowerPoint) required.
- Agile, Atlassian-Jira, Confluence; SharePoint, Alation experience preferred.
- Experience in the healthcare industry a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 80,600 - 134,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
