Product Quality & Continuous Improvement Specialist (Finance)

Job Description:

The Product Quality & CI Specialist ensures implementation of the Quality Control Plan product quality related (non-food safety), control formula change management in the factory, manages the process of consumer/customer complaints, identifies opportunities and drives continuous improvements in product quality and factory quality control to reduce product holds and consumer complaints, and lead minor incidents product quality & consumer complaints related, provide making risk assessments and recommendations regarding finished product deviations non-food safety related.

What are we looking for?

Minimum:

• Knowledge of MS Office and Basic Statistics
• Results driven, hands-on and factory-oriented professional
• Analytical and problem-solving skills
• 1 -3 years' experience in food manufacturing
• Effective communication with external stakeholders and operational level

Preferred:

• Specialized education - food science, chemistry or related
• Knowledge of Quality & Food Safety Systems

What will be your key responsibilities?

• Deploy the quality control plan for product in process and finished products nonfood safety related defined by R&D.
• Recommend decision on product quality non-conformances in accordance with applicable procedures and specifications
• Responsible for Daily Product Cutting (FMOS and DAP), Finished Product Retain Samples, and Product Library.
• Responsible for Recipe Management: activate and deactivate formulas in alignment with RC and PN Formulators
• Continuously monitor consumer complaints trends, provide appropriate answers when requested, escalate concerns to the Q&FS Manager when necessary
• Drive reduction of Product Quality Non-conformances and Consumer Complaints:
• Initiate and /or lead assigned CAPAs associated to Product Quality and Consumer Complaints Performance
• Improve quality control plan method, frequency and capabilities, including operational capabilities with trainings

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.