Program Supervisor of Outpatient/School Based Services (Healthcare)
*Work for a company that cares and receive a bonus! The Program Supervisor of Outpatient and School Based Services may be eligible for up to a $1000 new hire incentive bonus (licensed - LPC, LCSW, LMFT) and up to $500 new hire incentive bonus (non-licensed) if hired and meet all qualifications.
- Flexible, full time position offering the ability to work remotely 1-2 days per week
- Opportunities for career advancement within a growing agency
- Comprehensive benefits including medical, dental, vision, paid time off, and paid holidays for full-time staff
- 401K offerings with agency match at $1.00 per dollar contributed up to 4% of salary
- Agency provided life insurance and long-term disability coverage for full-time staff
- Voluntary benefit options; including Disability Insurance (Short-Term Disability), Cancer Coverage, Critical Illness,
- Medical Bridge, Accident Insurance, Life Insurance and Identify Theft Protection
- Paid mileage reimbursement
- Paid training and administrative time
- Cell phone reimbursement
- Licensure Supervision for FREE!
- Free credentialing assistance
- Quarterly productivity incentives
- Tuition reimbursement for full-time staff
- Flexible work schedules (as applicable)
- Annual merit increases for eligible positions based upon the yearly budget
- New Hire Incentive Bonuses
- Employee Referral Bonus Incentives
- Employee Discount Program
- Approved Agency for Public Student Loan Forgiveness
- Employee Assistance Program
- Partnership with Capella University offering scholarships, tuition discounts, and free professional development opportunities
- Opportunities for membership to civic/community organizations
- As of August 31, 2024, a CARF Three-Year Accreditation has been awarded to Glade Run Lutheran Services for the following (programs/services): Case Management/Services Coordination: Mental Health (Adults, Children and Adolescents), Intensive Family-Based Services: Mental Health (Children and Adolescents), Outpatient Treatment: Mental Health (Adults, Children and Adolescents), Outpatient Treatment: Psychosocial Rehabilitation (Adults), Partial Hospitalization: Mental Health (Children and Adolescents)
- Glade Run is Sanctuary certified – we provide a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non-violence, emotional intelligence, and growth and change are paramount in all aspects of our programming.
QUALIFICATIONS:
- Minimum of a Master's degree in Counseling, Social Work or other related Human Service field. Must have completed a clinical practicum during Master's program.
- Clinical license preferred; clinical license eligible.
- Minimum of one year of supervisory experience preferred.
- Minimum of two years of clinical experience with at least one year in an outpatient setting preferably working with children/adolescents.
- Understanding of payroll and billing procedures.
- Prior experience giving coaching and feedback to employees on performance related issues.
- Understands program regulations and has a proven track record of following program policies and procedures.
- Must be able to lead, motivate and coach others in a fast-paced, family-focused environment.
- Prior experience working with an Electronic Medical Records (EMR) system.
- Must possess excellent written and verbal communication skills.
- Must be able to adjust hours to job requirements.
- Must have access to a telephone.
- Must have a valid driver's license and acceptable driving record.
- Must have acceptable Pennsylvania State Police clearance, Pennsylvania Child Abuse History clearance and FBI clearance.
- Must be able to identify with the agency Mission Statement and support the agency's Core Values.
THE IDEAL CANDIDATE WILL POSSESS A DEMONSTRATED KNOWLEDGE IN THE FOLLOWING AREAS:
- Clinical based practices including DSM-5, clinical interventions, etc.
- Coaching practices
- Outpatient regulations
- Community regulations when applicable
- Crisis intervention strategies
- Department of Human Services regulations
- Trauma-informed care
- Sanctuary Model of Organizational Leadership
- Strategic planning
- Strengths-Needs-Cultural-Discovery
POSITION SPECIFIC CORE COMPETENCIES:
1. Ensure consistency and fidelity with agency values and preferred clinical approaches
- Coach Glade Run philosophy to Therapists through direct supervision, training, coaching, and monitoring of clinical service delivery.
- Keep appropriate supervision logs and documentation.
- Implement monitoring tools to assure supervisees use the Glade Run values in service delivery.
- Coach supervisees to write measurable individualized goals which are tied to the individual/family definition of needs to succeed at home
2. Support Therapists to ensure strong family relations are developed and maintained
- Work collaboratively with Therapists to strengthen partnerships between Glade Run and families:
- Coach the Therapists through the development of the Strength-Needs-Cultural-Discovery (SNCD)
- Provide support to therapists and families to access additional resources as indicated
3. Monitor the provision of services within areas of responsibility
- Ensure that the health and safety of individuals served and staff is maintained in alignment with Sanctuary principles and practices, regulatory requirements, accreditation standards and agency policies.
- Teach/coach current best practice interventions/approaches by conducting regular observations of interventions and interactions.
- Review all treatment plans and related documentation to assure that treatment occurs at the established frequency and meets agency values.
- Assign referrals to therapists that are matched to their skill and strengths.
- Lead monthly supervision meetings to ensure that organizational goals, program and operating policies are communicated, understood and followed by all staff.
- Evaluate delivery of clinical services to ensure that highly individualized goals can be generalized home through direct observation, weekly supervision, family feedback, etc.
- Work collaboratively with psychiatrists to provide care that meets consumer needs.
- Support the transition of clients between services offered within our continuum.
- Attend Team Meetings at Mental Health Partnership Schools as needed.
- Maintain fluid communication with stakeholders and partnerships (attending monthly meetings for school buildings)
- Must meet program productivity expectations and standards for assigned caseload.
4. Support the Program Manager or Assistant Director of Outpatient to ensure that programming needs are met
- Maintain communication with the Program Manager or Assistant Director of Outpatient
- Participate in scheduled supervision meetings
- Provide critical information immediately to supervisor
- Provide regular feedback of Therapists' performance via verbal exchange and written documentation
- Support preparation of scheduled professional development trainings/activities
- Provide direct clinical services to assigned clients as needed
- Ensure all applicable staff maintain professional licensure, credentials, and training.
- Review and audit consumer files in coordination with Quality and Compliance department.
- Facilitate and co-facilitate group supervision sessions.
- Maintain written minutes of internal and external meetings and upload to the Commons
- Monitor and manage incoming referrals and assign appropriately to staff
5. Fiscal oversight and monitoring costs of assigned program area.
- Monitor productivity of program staff through established tools.
- With Quality & Compliance, monitor insurance authorizations.
- With the Outpatient Program Manager or Assistant Director, determine staffing resources and program needs.
Position Type:
Full-Time/Regular
Who We Are: Founded in 1854 by the Rev. Dr. William Passavant in Zelienople, Pennsylvania, Glade Run has evolved over the last 170 years to meet the changing and increasingly challenging needs of children, adults and families throughout Western Pennsylvania and beyond. Last year, Glade Run served over 7,000 individuals with impactful, innovative services in school, home, and community based settings.
Glade Run uses the Sanctuary® Model as our blueprint for clinical and organizational change which, at its core, promotes safety and recovery from adversity through the active creation of a trauma-informed community while applying the following Sanctuary commitments within all aspects of our programming: Nonviolence, Emotional Intelligence, Social Learning, Democracy, Open Communication, Social Responsibility, and Growth and Change. Our recognition that trauma is pervasive in the experience of human beings forms the basis for Glade Run's culture as we focus not only on the individuals in which we serve, but equally on our staff and the systems who provide their treatment. Glade Run is an Equal Opportunity Employer.
