Medical Laboratory Technician (Healthcare)

OU Health Services at Goddard Health Center is the ambulatory care facility on the Norman campus providing primary care services to students, faculty, staff and dependents. We provide in-house medical laboratory and x-ray services, have a physical therapy department and full-service pharmacy. 

Job Description

Responsible for collecting, analyzing and reporting laboratory results in a timely manner while ensuring patient and staff safety.  Ensures analyzers and other laboratory equipment are operating within normal standards through maintenance, quality, control, calibration, and troubleshooting, as required.  

• Preparation for Laboratory tests. Interact with patients, other health team members and outside provider clinics to process patient orders for walk-in testing requests, in-house providers, and outside providers.  Ensure all necessary information is present for all orders and correct any missing information with provider, as needed.  Instruct patients in self-collect specimens.
• Sample Collection and Performance of Laboratory tests. Collect correct samples for tests ordered and ensure special collection requirements are met. Perform phlebotomy, H. Pylori breath test, finger sticks and collect throat swabs, anterior nares swabs and nasopharyngeal swabs all while ensuring the safety of the patient and staff and ensuring privacy of patients by adhering to HIPAA. 
• Equipment Operation.  Adjusts and maintains equipment according to established practices. Troubleshoot errors and call contracted company for service/assistance/preventive maintenance. Notify manager of any issues with contracted company and/or equipment.
• File Maintenance.  Utilize Electronic Medical Records System (Medicat), enter and verify patient information in Laboratory Manager for orders and results. Maintain accurate records and record results/reports according to established procedures.
• Quality Assurance. Assist in Quality Improvement and Quality Assessment studies and projects.  Assist in maintaining certification and update procedures for laboratory.
• Clinic Team Member. Assist providers with laboratory results.  Refer patients for medical advice or health information to appropriate person/department. 
• Facilities Maintenance.  Clean laboratory and patient changing/collection rooms. Properly dispose of contaminated supplies.
• Supply ordering.  Monitor and maintain supply levels including documenting when supplies are at the ordering point and verifying when supplies are received.  Rotate stock by expiration date and manage use of supplies as needed.
• Clerical Duties. Process ABN's for Medicare patients.  Assist in other clerical duties and tasks as assigned.   
• Safety. Ensure safety of staff and patients through assisting in assessing technology and methodologies available for services provided.  Review requirements and established procedures.

Required Education and Experience: Associate's Degree, AND:

• 12 months of experience in a health/medical setting 

Skills:

• Ability to speak, read and write clear, concise English
• Ability to accurately read and understand written materials and instructions
• Basic computer skills
• Able to communicate well and build rapport quickly with students, faculty & staff
• Strong initiative to solve problems
• Ability to perform basic math functions
• Planning and organizational skills
• Strong teamwork skills / mentoring
• Ability to multi-task
• Decision-making skills / problem analysis and problem solving
• Adaptability
• Resource management

Licenses/Certifications:

• National Certification - ASCP or equivalent
• Accredited for Medical Technology, Medical Laboratory Scientist or Medical Laboratory Technician

Departmental Preferences:

• BLS Certification
• Associate's or Bachelor's Degree 

Special Requirements:

• Physical Demands: Frequent standing, sitting, reaching, walking, grasping, carrying, speaking, bending, stooping, lifting, pushing and pulling up to 30 pounds, with assistance, if needed. Frequent use of computer, keyboard, copy machine, fax machine, and phone.
• Work Environment: Environmentally controlled laboratory environment. Frequent exposure to bodily fluids. Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a laboratory and medical office environment. Must wear Personal Protective Equipment (PPE) as required. Frequent interaction with a diverse population, including team members, providers, patients, billing personnel, and other members of the public.  
• Must maintain continuing education, CPR certification and certification requirements for laboratory. 

Supervision: No Supervisory Duties

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.